Thank you for shopping with us. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your hair product, we offer a straightforward returns policy to ensure a smooth and hassle-free experience.

Eligibility for Returns:

To be eligible for a return, the following conditions must be met:

• The return request must be initiated within 30 days of the original purchase date.
• The hair product must be in new or gently used condition and in its original packaging.
• Proof of purchase, such as the order number or receipt, must be provided.

Defective or Damaged Products:

If you receive a defective or damaged hair product, please notify us within 5 days of receiving the item with photos. We will arrange for a return or exchange at no additional cost to you.

To initiate a return or exchange, please contact our customer service team via judhur@judhurhair.com. Provide your order number, a detailed explanation of the reason for the return, and any supporting information or photographs, if applicable.

Customer Responsibilities :

Properly Package Returns: It is your responsibility to ensure that returned items are properly packaged and protected to avoid damage during transit.

Return Shipping Costs: You are responsible for the shipping costs associated with the return, except in the case of defective or damaged products.